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Wayfinding for hotels and leisure facilities

A hotel and leisure area means rooms, restaurants, a spa and attractions across several buildings and grounds. AddNavi guides guests on their own, in their language, and takes the load off reception.

Talk to an expert How it works

Guests asking the way around the hotel

  1. Guest experience

    Guests look for rooms, restaurants and leisure areas across several buildings.

  2. Questions at reception

    Questions about the way to the spa, restaurant or rooms keep reception busy.

  3. Accessibility

    Guests with reduced mobility need step-free routes.

Guests find rooms, restaurants, the spa and attractions on their own, in their own language.
Hotel and leisure area: a guest’s route from reception to the spa Hotel · reception Restaurant Pool Spa Kiosk
Illustration: a guest’s route from reception to the spa across the grounds.

Room, restaurant, spa, attractions

  1. Finding a place

    The guest searches for a room, restaurant, spa or attraction.

  2. Across buildings and grounds

    The route leads between buildings and across the grounds, step-free if needed.

  3. On the phone

    The route stays with the guest on their phone along the way.

Features for hotels and leisure facilities

  • Multiple languages

    Languages chosen for the guests, including those from abroad.

  • Buildings and grounds

    Routes between buildings and zones of the site.

  • Accessibility

    Step-free routes and accessibility mode on the kiosk.

  • Information cards

    Opening hours of restaurants, the spa and attractions.

  • Site identity

    The site’s colours and logo on kiosks and phones.

  • BLE positioning

    The phone’s position determined from beacons.

Information kiosks for hotels

A wide range of kiosks and turnkey designs that blend into the site’s architecture and visual identity.

Totem
TotemLobby and zone entrances.
Wall-mounted
Wall-mountedCorridors and by the lifts.
Free-standing
Free-standingThe grounds, also in an outdoor version.

Example proposals from the available models for this industry.

Questions about hotel wayfinding

Does AddNavi connect to the hotel system?

Yes. With the property management system (PMS) integrated, guests get the route to their room on the kiosk or their phone after check-in.

What does the kiosk show besides the map?

Opening hours of restaurants, the spa and attractions, and current events such as entertainment and conferences.

Does AddNavi work on outdoor grounds?

Yes. AddNavi also guides across large grounds, such as a resort or a water park, between buildings and attractions.

Which languages does AddNavi support?

The languages of the site’s guests. The set of languages is agreed during deployment.

Does AddNavi meet accessibility requirements?

Yes. The application meets WCAG 2.2 at level AA. The kiosk’s accessibility mode uses step-free routes and moves the controls within reach of a wheelchair user.

AddNavi in other industries

Talk to an expert

An AddNavi expert will discuss the specifics of the site and tailor the scope of the deployment.

The data controller is Addictive Group Sp. z o.o., al. Józefa Piłsudskiego 92, 92-202 Łódź, Poland. We process the data provided in this form to respond to your enquiry and, with your consent, for marketing purposes. Details, including your rights, are in the privacy policy.